Seniorsafe®

Quality of life
and safety for seniors

Seniorsafe® Program:
Residences with verified quality of life and safety.

The WHO (World Health Organization) considers active aging as a "process of optimizing opportunities for health, participation and security, to improve the quality of life of aging people".

Worldwide, Portugal is among a group of countries where the proportion of people aged 60 or over is growing faster than any other age group. According to INE (National Institute of Statistics), PORDATA (National Data Protection Authority), the aging index increased from 27.3% in 1960 to 182.1% in 2021. In 2022, 23% of the population was over 65 years old and 50% were over 46.8 years old.

Given this demographic situation and in order to create conditions of well-being for active and healthy aging, Lemonsafe® developed the Seniorsafe®.

A healthcare professional providing support and comfort to an elderly person, illustrating the care covered by Lemonsafe's SeniorSafe certification for nursing homes and senior residences in Portugal.

This program aims to assess the safety conditions in which elderly people live, whether in their own homes, nursing homes, or day centers, with the goal of improving or adapting existing conditions to the individual needs of each person.

Safe infrastructure and equipment in environments frequented by the elderly have a very positive impact on their physical and mental health.

When we refer to safe infrastructure and equipment, we mean facilities that are accessible to people with reduced mobility, ramps, elevators, handrails, non-slip floors, fire alarms, fire extinguishers and properly identified evacuation routes, as well as wheelchairs, walkers, canes, hospital beds and other medical devices that help the elderly to move around and carry out their daily activities safely.

The existence of safe infrastructure and equipment increases the quality of services provided and lends credibility to institutions that house or care for the elderly, conveying confidence to their users and their families.

The Seniorsafe® is an independent assessment of the safety of facilities, infrastructure, and equipment available to each senior citizen, and aims to distinguish best practices and encourage continuous improvement.

Verification Areas

The Seniorsafe® program is exclusive to Lemonsafe® and helps identify potential safety-related issues by covering aspects such as:

How to act during and after the Seniorsafe® inspection

The inspection carried out within the scope of the Seniorsafe® Program focuses on the on-site verification and evaluation of existing spaces and equipment. The caregiver must provide existing records, procedures, and policies, as well as identify a liaison person who will accompany the Seniorsafe® technician during the activity.

If situations requiring improvement or correction are identified, the responsible party must implement the necessary actions to achieve compliance.

After the process is completed, Seniorsafe® makes the Seniorsafe® seal available.

How to obtain the Seniorsafe® seal

Calendar icon, headset, and character wearing a communication helmet with a confirmation symbol.

1. Inspection Request

The client requests an inspection of the residences to be verified.

Our team reviews the request and schedules the technical visit.

Illustration of a worker wearing a hard hat and gloves, holding a clipboard with a checkmark, next to a box with a gear, representing inspection or quality control in industry.

2. On-site Technical Inspection

A qualified inspector verifies the spaces, equipment, and procedures based on applicable Seniorsafe® requirements.

During the inspection, the technical aspects relevant to the safety and quality of life of the resident(s) are evaluated.

Icon depicting a file folder, a sheet of paper with checkmarks, and a gear with a check mark.

3. Report and Certification

Following technical validation, an inspection report is issued and, where applicable, the Seniorsafe®.

The customer receives the complete technical documentation in digital format.

Quality of life and safety verified

Residences that achieve an excellent rating in the inspected areas are awarded the Seniorsafe®, which they can use in their physical and digital communications with stakeholders for one year.

A welcoming common room and dining area, with seniors gathered by the windows, an example of a SeniorSafe certified nursing home or senior residence by Lemonsafe in Portugal.
Room in a nursing home with SeniorSafe certification seal
Bathroom for people with disabilities, certified by SeniorSafe

Has your residence already applied for Seniorsafe® Certification?

Click the button below to schedule the inspection.

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